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Privacy Policy

This site is owned and operated by Diane Stevens Counselling Service. Your privacy is of the
utmost importance.
Because we gather certain types of information about our users of the service, we feel you
should fully understand the terms and conditions surrounding the capture and use of that
information. This privacy statement fully explains what information we gather and how we use it
and protect it.
The Information we Gather and Track
Diane Stevens is registered with the Information Commissioners Office. All submitted
information is processed in accordance with the provisions of the 1998 Data Protection Act.
Diane Stevens Counselling Service gathers the following types of information about users.
Information Collected by our Contact Forms
This information is collected for the purpose of contacting users with a view to responding to their
queries. The information collected in this way is used for no purpose other than this.
Sharing of Information
We use the above-described information to tailor our content to suit your needs, to provide
information users request about our services and to provide support to our users and
subscribers. We do not and will not ever share information about individual users with any third
party, except where we are required to do so to comply with any applicable law or valid legal
process or to protect the personal safety of our users or the public.
Access to Information
Users are legally entitled to a copy of the information held about them at any time. We will be
happy to provide this information at any time. Please contact us
at  Diane@dianestevens.co.uk  for details.
Security
Diane Stevens operates secure data networks protected by industry standard firewall and
password protection systems. Our security and privacy policies are periodically reviewed and
enhanced as necessary and only authorised individuals have access to the information provided
by our customers.
If there are changes to our privacy policy, we will post those changes on this page so that you
are always aware of what information we collect and how we use it.
Privacy and confidentiality for private clients
During our counselling relationship together information will be gathered regarding the nature of
the issues you are presenting along with logistical and contact information.  The privacy of this
information is of upmost importance to the trust we build in the counselling relationship.
Minimum information shall be recorded if absolutely necessary and not shared with any third
party except in the event of a court subpoena. Any information record can be shared with you at
your request. Please see our full confidentiality policy on the website.
Payment card details cannot be recorded as we cannot view you full card details.
If you have any questions about this privacy policy, please contact diane@dianestevens.co.uk
for clarification.